• The prices of the rooms were defined in euro (EUR), they include the rich breakfast, free use of sauna and Turkish bath between 17:00 and 21:00 hours, parking, and taxes except the local tourist tax.

  • Arrival: the rooms should be occupied between 15:00 and 20:00 hours on the first day according the reservation. If you can not arrive in time, you should certify this in writing before the agreed arrival. If we are not informed about the delayed, we will resell the room of the guest who does not show up. For the guest arriving after 19:00 we are not able to provide dinner.

  • Departure: We ask guests to leave the rooms till 10:00 o’clock on their last booked day. We can guard luggage during the day of departure if guests want to go skiing. We are asking you to pay by euro cash for the facilities and consumption you required during the holiday.

  • Except of the confirmed room prices our rates can be varied without previous notification.

    Conditions of resignation

    We reserve the booking of a guest for 72 hours after enquiry. After 72 hours it is needed to pay a deposit for a Austrian bank account by a bank transfer. The amount of the deposit is the 35% of the total price. After paying the deposit you can resign the booking with only loosing the paid amount. You can change the booking or the number of guests only with the contribution of the pension after paying the deposit. In case of pension can not accept your changes the original booking will stay valid.

    Policy

    Dear Visitors!


    We are glad you have chosen Bad & Ski Pension! We hope you will enjoy your staying here and you could spend your free time the most exciting and pleasurable way in this beautiful environment. In Bad Kleinkirchheim and its neighborhood you can spend lots of pleasant hours with skiing, bathing, hiking, playing water sports or even getting acquainted with the natural resources. The facilities of the pension (some are included the price and there are extra facilities too) contribute your comfort; we are working to make more enjoyable your staying at our place and the whole region as well.

    Bad & Ski Pension is a nonsmoking quarters. We request you to let up smoking due to protect other people from the effects of second-hand smoke, and of course make yourself healthier a bit as well. Enjoy the fresh, biteful clean air at an altitude of 1050 meters above sea level.

    We made up our policy to guarantee your calmness while the crew of the pension is doing the necessary works in and around the house.

    Arrival, departure

    Arrival: the rooms should be occupied between 15:00 and 22:00 hours on the first day according the reservation. If you can not arrive in time, you should certify this in writing before the agreed arrival. If we are not informed about the delayed, we will resell the room of the guest who does not show up. For the guest arriving after 19:00 we are not able to provide dinner.

    Departure: We ask guests to leave the rooms till 10:00 o’clock on their last booked day. We can guard luggage during the day of departure if guests want to go skiing. We are asking you to pay by euro cash for the facilities and consumption you required during the holiday.

    Meals

    Breakfast:

    In the dining-room you can consume a rich breakfast every morning. In case of the pension is full or the number of guests is high, we make the breakfast in two different groups, the first between 8:00 and 8:45 and the second from 8:50 to 9:35. We may ask you to have your breakfast at one of these times, because this ensures to avoid the crowd, congestion, and the annoyance follow from waiting for refill the trays. We make the assignment after pre-arrangement; we favour that person who arrived earlier.

    You can consume limitless from the table, but we do not allow take away service! At the suit of our guest we provide sandwiches with mineral water or soft drink for a fee.

    There is an opportunity to buy mineral water, soft drinks and some kind of alcohol in our pension too. The prices are placed in the dining-room.

    Dinner:

    If guest requires we can provide dinner from a close homely restaurant and we serve it in the dining-room of the pension. You can find further information about the restaurant here. Of course you can have a dinner there irrespectively of the pension too (the place is very attractive but much more expensive than order through the pension and eat after brought forward).

    In case of lots of people require dinner, we can serve the meal in two different times between 18:30 and 20:00.

    Cleaning

    We are checking the rooms between 10:00 and 14:00 every day, while we are refilling the toilet paper and cleaning the bin. If we observe any problem or you bring something to our notice we will solve them at this time too. We do extra cleaning (hovering, mopping, mopping up) only for extra fee due to the staying. Changing towel or extra towel costs 2 EUR per piece.

    Central Heating

    The central heating system of the pension connects to the network of the local supplier, the Bio Wärme. On the lower floors radiators provide the heat. We are asking you not to modify the thermostat, if you have any question or problems please contact the crew of the pension. On the upper floors the pension has floor-heating system. If you feel that the temperature is not optimal, please inform the staff in this case as well.

    Please do not open the windows and the doors of the balcony longer than the time of airing during the heating season.

    Most of the doors and the windows are made by old Austrian fashion; you can let them up and down with a handle, this is how they open. If you choose a bad handle place, you will not close the door or the window completely, and it could fall out from the hinge and this is very dangerous. Please ask the staff to show you how to use the doors and the windows to avoid the accidents.

    Damaging

    If you do not use the furniture and other equipments according to rules and you make any damage, you are supposed to pay the charge of the repair. For example: breaking the door of the shower.

    Using the keys

    Please hand your keys down any time when you leave the pension. The reception of the pension is at service till 23:00 o'clock, after this time the main door will be locked and you can open it only with a code that we give you at the time of arrival.

    Extra consumption

    We document the consumptions and facilities you required during the holiday and we are asking you to pay by euro cash for them at least on your last night you are spending here.



    Your cooperation is necessary for the pleasant and homely feeling. We thank you your understanding and wish an unforgettable staying here, in the heart of Carinthia!

    In the hope that we can welcome you as our guest next time greet you in the pension the Owner and the Staff of the pension!